Shipping

shipping box

SHIPPING TERMS & CHARGES
AUSTRALIA WIDE & INTERNATIONAL

Domestic Shipping Charges

AUSTRALIA EXPRESS SHIPPING CHARGES

PHIBII offers STANDARD, EXPRESS and PRIORITY Shipping Options. 

Standard domestic shipping within Australia will be charged $10 and delivered within 2-7 business days. All charges quoted to you are inclusive of Australian goods and services tax. 

You may be required to pay further shipping charges where a change in delivery date or a change in delivery address is requested by you.

NEW ZEALAND SHIPPING CHARGES

PHIBII offers  shipping New Zealand-wide, all orders shipped to New Zealand will be charged the flat rate of $20 AUD.

You may be required to pay further shipping charges where a change in delivery date or a change in delivery address is requested by you.

DO YOU SHIP TO AUSTRALIAN P.O. BOXES OR RURAL POST CODES?

Yes, but we cannot guarantee expedited or overnight deliveries to P.O. Boxes or rural zip codes—selecting standard shipping is the way to go.

(2-7 business days) $10 (2-3 business days) $20.00 (1 business day) $30.00

International Shipping Charges

DOES THE INTERNATIONAL SHIPPING PRICE INCLUDE ALL DUTIES AND TAXES, INCLUDING GST AND VAT?

Yes it does. You will not need to pay any duties or taxes charged in your particular country. We have it covered, to make the process easier for you.

WILL YOU SHIP TO AN INTERNATIONAL P.O. BOX?

We do not ship to P.O. boxes outside of Australia.

CAN YOU ADJUST THE VALUE OF MY ORDER?

No. We are required by law to disclose the full value of the package content.

CAN ALL ITEMS SHIP INTERNATIONALLY?

Yes, all swimwear garments can be shipped internationally.

INTERNATIONAL SHIPPING CHARGES

All orders will be charged a flat rate of $45 for deliveries to International destinations, except New Zealand.

WILL I HAVE TO PAY ANY CUSTOMS, VAT & GST CHARGES ON TOP OF MY ORDER?

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Please be aware that Phibii does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.  

Since these fees are not computed nor applied to orders by Phibii, please contact your local customs office to find out more information if you are unsure of the charges.

All orders DO NOT cover VAT and Customs Fees. Due to being a new small business we are unable to cover these Fees on top of Shipping Fees. You will get a pop-up before your purchase to click that you understand and accept these terms. We thank you for understanding.

You may be required to pay further shipping charges where a change in delivery date or a change in delivery address is requested by you.

For any parcel shipped outside of Australia, excluding the UK, the handling of any duties and customs which may occur during the shipping process will be the responsibility of PHIBII.

WHEN WILL MY ORDER ARRIVE?

We generally deliver all standard domestic orders in 3-5 working days.

Standard International orders can take longer. Usually within 1-2 weeks.

There may be the occasional delay due to Customs Clearance processes which are out of our control.

We want to make sure your product gets to you safe and sound, so, we require a signature on all of our deliveries. If you are not home to receive your package, it will be taken to your local post office where it can be collected at your earliest convenience.

HOW CAN I TRACK MY ORDER?

When your order is shipped, we send you an email containing a tracking number. If you did not receive this email, please email info@phibii.com

(7-10 business days) $45 AU